vSphere web access not working – The attempt to acquire a valid session ticket for took longer than expected.


Today I wanted to give someone remote console access using vSphere web access.
I granted him virtual machine user access, which should be sufficient. However after installing the component for remote console view. The session failed with the following error:

The attempt to acquire a valid session ticket for <virtual machine> took longer than expected.

VMware Web Console error

Image 1: VMware error message.

The solution to this problem can be found here: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1013816

Creating a shortcut can be done in the first screen (Summary) in the Commands part.

Maarten

Hi, I am Maarten and I am the owner of this weblog. I post on various IT subjects that matter in my life as an IT professional.

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